Utility Billing

DPW Administrative Assistant/Utility Billing Clerk, Kim Dannenberg, has been with the Village of Middleville since June of 2023. Utility Billing operates under the direction of the Finance Department. Utility Billing is responsible for setting up customer accounts, monthly billing, creating work orders for changes in service, recording payments, and delinquent account collections. Our goal is to provide exceptional customer service that is efficient and equitable while adhering to the Village of Middleville’s values. The Village of Middleville provides water and sewer services to Village residents.

Readiness-to-Serve Charges

Readiness-to-serve charges are the fixed costs, based on meter size, shared among all utility customers that include infrastructure and equipment repairs and maintenance, customer service costs for meter reading and billing, engineering, debt service, safety and administration.

Returned Check Fee

If a payment is returned for any reason, a returned check fee of $25.00 will be added to your account.

• Example Utility Bill →

• Example Shut-Off Notice →

Water 101

Taking Control of Your Utility Bill

Two-thirds of water used in the home flows through the bathroom!  Don’t leave the water running while:

• Shaving- uses 20 gallons of water
• Brushing Teeth – uses 10 gallons of water
• Hand Washing – uses 2 gallons of water

In the Bathroom

• 25% of all water used in the home is flushed down the toilet
• The average person flushed 19 gallons of water per day
• Standard toilets use 4 to 6 gallons of water per flush
• Detect and fix leaky toilets – you can’t always hear a leak.  Place several drops of food coloring in the tank and wait 30 minutes.  If you see any of the food coloring in the bowl, you have a leak.  Flush immediately after completing test to avoid discoloration of the bowl.
• Leaky toilets can use up to 4.5 gallons of water per minute or 270 gallons per hour 6,480 gallons per day and 200,00 gallons per month
• Don’t use the toilet as a wastebasket.  Remember, every facial tissue, bandage, or cigarette takes 4 to 6 gallons to flush

Shower Vs. Bath

• A full bathtub holds approximately 36 gallons of water
• A standard shower head dispenses 5-15 gallons of water per minute
• Shower heads with flow a restrictor dispenses 3-5 gallons of water per minute

In the Kitchen

• A leaky tap, dripping once per second, wastes 6 to 7 gallons of water each day
• If you hand was dishes, fill both basins.  use one to wash and the other to rinse
• Water-efficient dishwashers use between 3-5 gallons of water per load, likely using less water than someone washing the same number of dishes by hand.

In the Laundry

• Front loading washers use 22 to 25 gallons of water per load versus 35 to 60 gallons consumed by a top loader
• Always was full loads and adjust your washer to the proper load size